Every call interrupts another task
A new enquiry comes in while you are preparing a quote or rearranging a visit. Notes left across emails and scraps of paper make it easy to miss a promised reply.
Keep the working day running smoothly
Manage enquiries, schedules, job progress and payments in one place, so you can keep your team organised, answer customers and stay on top of what needs doing.
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Why keeping the office and site in step gets complicated
Chasing the team for updates
A customer wants to know what happened on site, but the photos and notes have not reached the office. You have to track someone down before you can answer or book the next visit.
Invoices waiting on missing details
You need to know what was completed and which extras to include before sending the bill. Later, part payments and customer queries make it harder to know which balances need chasing.
Keep the working day organised
Manage enquiries, book visits and assign your team, with customer details and site instructions ready whenever they're needed.
Keep everyone on the same page
See job progress, time, materials and changes as they're recorded, without chasing updates from people out on site.
Keep quotes and payments moving
Follow up quotes, prepare invoices and track payments, with everything connected so you can stay on top of outstanding work.
Your questions, answered.
Can't find what you need? Email us at support@getjobsworth.com.
Can I find accepted quotes that still need booking?
Yes. Today highlights accepted quotes without bookings and links to the relevant record.
Can I find work without assigned crew?
Yes. Relevant assignment gaps appear in Today. The Work hub also has an Unassigned Jobs view.
Can I see completed work that needs invoicing?
Yes. Today highlights eligible completed Jobs where no invoice has been issued or the issued value is below the agreed value. Existing drafts are linked for review.
How do I check what extra work the customer accepted?
Open the Variation to review the offered version and recorded response. Accepted adjustments remain connected to the affected Job agreement.
Can I find accepted extras still available to invoice?
Yes. Variation reports identify accepted lines available to bill. Select them into an invoice draft with their source references retained.
What happens when a worker cannot finish a visit?
They record Partially completed or Unable to complete with a required handover explanation. Review the information and explicitly organise the next action.
Can I assign that follow-up to someone?
Yes. Create a Task on the Work Thread, assign team members and add an optional due date.
Does Jobsworth automatically acknowledge or escalate handovers?
Not currently. Structured handover ownership, office acknowledgement and escalation need further development.
Can I coordinate work without seeing internal margins?
Yes, where your role permits the operational actions. Internal costs, margins and access administration have separate permissions.
Can I filter work by property?
Yes. Site filters are available across relevant work views, including Today and Calendar, subject to your access.