Jobsworth vs ServiceM8
Compare how Jobsworth and ServiceM8 handle agreed extras, invoicing and customer relationships across properties.
Carry agreed extras through to invoicing
A worker discovers damaged pipework during an installation.
In Jobsworth, record the discovery, prepare a Variation and retain the customer’s response against the exact proposal. Acceptance adjusts the affected Project agreement while preserving the original offer.
Accepted additions remain available to select when preparing the Invoice.
ServiceM8 already provides Contract Variation forms recording the changed work, price, tax treatment and customer signature. Compare how each product carries that decision into the current agreement and subsequent billing.
Keep properties separate from who commissions the work
In Jobsworth, a Site can relate to several separate customers, while each piece of work identifies its responsible customer. Company contacts, work contacts and invoice recipients remain separate.
Selected-Site access combines with role, record and financial permissions. Sharing a record does not bypass the Site boundary.
ServiceM8 Client Sites groups locations under a head office and uses its billing contact. It also offers custom security roles. Compare the property relationships and access boundaries your business needs rather than assuming either product lacks location or permission controls.
Test with the work you actually handle
Use the same scenarios in both products:
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Accepted addition
Agree an addition, preserve the original offer and find the accepted amount still to invoice.
Can the office trace the original offer and amount still to invoice?
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Property relationships
Keep separate customer relationships at one property and restrict a coordinator to selected Sites.
Can separate Customers share a property while access stays within selected Sites?
Check the records created, repeated entry and what each person can see.
Your questions, answered.
Can't find what you need? Email us at support@getjobsworth.com.
Does ServiceM8 already support signed variations?
Yes. Its forms can record variation details, price and a customer signature. Jobsworth’s comparison centres on the connected agreement-adjustment and invoicing workflow.
Does ServiceM8 already support subcontractors?
Yes. Network supports work requests, requirements, progress and messaging.
Does ServiceM8 already have Sites and permissions?
Yes. Client Sites and custom security roles are documented features. Jobsworth’s independent Site relationships and selected-Site boundaries are specific scenarios to test.
Who should examine these differences?
Small firms handling quoted installations, refurbishment or work across customer properties.
Is Jobsworth a complete ServiceM8 replacement?
That depends on your everyday requirements. Compare scheduling, field capture, recurring work, payments and integrations alongside these workflows.
Comparison based on official documentation reviewed on 30 September 2026. Undocumented capabilities should be confirmed directly.