1. Cancelling your subscription
You can cancel renewal at any time in Plan & billing, or by emailing support@getjobsworth.com. Cancellation stops the next renewal. You keep access until the end of the billing period you have already paid for.
After paid or trial access ends, you have 90 days to view your records.
2. Free trial
If you cancel before the trial deadline shown during setup, you are not charged. If you do not cancel, your subscription starts automatically on the first-payment date shown during setup.
3. Refunds
Subscription charges are not normally refunded for the unused part of a billing period. Extra logins and plan upgrades added during a billing period are charged for the remainder of that period, as shown before you confirm them.
If you were charged in error or charged twice, email us within 30 days of the charge and we will refund the incorrect amount.
Nothing in this policy affects your rights under the law.
4. Payments your customers make
When your business takes card payments for its Invoices through Jobsworth, the payment is between your business and your customer and is made to your own Stripe account. Refunds and disputes for those payments are handled by your business.
5. Contact
Questions about billing, cancelling or refunds: support@getjobsworth.com.